Introduction

Welcome to CrackMate. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our platform.

Information We Collect

Personal Information

Name and contact information
Email address
Educational background
Profile information
Payment information (processed securely through our payment providers)

Usage Data

Study patterns and progress
Test scores and performance metrics
Time spent on different features
Device and browser information
IP address and location data

How We Use Your Information

We use your information to:

Provide personalized learning experiences
Track and analyze your progress
Improve our platform and services
Send important updates and notifications
Process payments and maintain your subscription
Provide customer support

Data Security

We implement appropriate security measures to protect your personal information. These measures include:

Encryption of sensitive data
Regular security assessments
Secure data storage practices
Limited access to personal information
Regular security updates and monitoring

Data Sharing

We may share your information with:

Service providers who assist in platform operations
Payment processors for handling transactions
Analytics providers to improve our services
Law enforcement when required by law

Your Rights

You have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your data
Object to data processing
Request data portability

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser preferences.

Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect information from children under 13 without parental consent.

Changes to Privacy Policy

We may update this privacy policy periodically. We will notify you of any significant changes through email or platform notifications.

Contact Us

If you have questions about this privacy policy or our practices, please contact us at:

Email: info@crackmate.in
Phone: +91 (797) 843-1841
Address: Patia, Bhubaneshwar, Odisha